Quality Commitment

 

Quality System

 

ISO 9001:2008 Registered

MLPC's Quality Policy

MLPC will maintain its ISO Registration, meet and exceed customer expectations, and continually improve its policies, procedures, and service.

Mound Laser & Photonics Center, Inc. is committed to providing customers consistent high quality parts, service, and delivery.

MLPC is focused on quality through every step of the process from prototyping to production. The table below highlights how MLPC approaches each project.

 

Feasibility Assessment
Process Development
Small Lot Runs
Production
Feedback/Follow-up
Consult with customer to gain understanding of project
Develop solution through discussions with customer and MLPC's scientists, engineers and laser technicians
Research and development completed by MLPC
Use feasibility data to develop tailored production processes
Manufacture specialized fixtures and tooling
Maximize process efficiency
Part quantities of 1-100 are processed with the same level of detail as large lot sizes
Orders are typically turned around in 2-3 days
Parts are inspected based on customer specifications
Laser technicians optimize process efficiency to save time and reduce costs
MLPC staff available for consultation throughout process
Parts are inspected based on customer specifications
 
Important step to ensure continuous improvement of processes
Customers are given opportunities to provide feedback through surveys and daily communications
MLPC provides feedback through process memos and daily communication